Limited 5-Year Warranty

1. Coverage period

Five (5) years from the date of delivery on the original invoice. Warranty coverage is non-transferable and terminates automatically if the property changes ownership.

2. What is covered

• Manufacturing defects in the cabinet box, doors, and drawer fronts under normal residential use.
• Delamination or separation of the box that is not caused by moisture, misuse, or installation error.
• Failure of factory-installed soft-close hinges and undermount drawer slides.
• Warping, splitting, or checking of solid wood components attributable to defective material.

3. What is not covered

• Damage caused by improper assembly, installation, or leveling.
• Damage caused by moisture, standing water, plumbing leaks, dishwasher steam, or humidity above 65% for extended periods.
• Damage caused by misuse, abuse, accident, vandalism, or acts of nature (including hurricane, flood, fire, and mold).
• Jobsite damage — including drops, tool strikes, paint or joint compound overspray, and damage during general construction.
• Field modifications: cutting, drilling, sanding, staining, painting, refinishing, or any alteration of the factory finish or structure.
• Normal wear and tear, including minor scratches, dings, and expected softening of soft-close mechanisms over years of use.
• Color variation and slight sheen changes over time, especially on painted, thermofoil, and natural-wood-veneer finishes exposed to direct sunlight.
• Grain, knot, and color variation within natural wood species — these are inherent characteristics of the material, not defects.
• Cabinets installed in commercial, rental, short-term-rental, or non-residential settings unless a commercial warranty was purchased in writing.
• Any product installed outdoors or in an unconditioned space (garage, three-season room, boat, RV).
• Third-party accessories (organizers, roll-outs added after delivery, hardware not supplied by Mod Cabs).

4. Remedy

Where a claim is approved, our sole remedy — at our discretion — is to (a) repair the defective component, (b) replace the defective component with a like-for-like item, or (c) refund the original purchase price of the affected component. This warranty does not cover labor for removal, reinstallation, refinishing of adjacent surfaces, or any incidental or consequential damages such as lost use, food spoilage, or contractor scheduling costs.

5. Care instructions (following these preserves your warranty)

• Clean with a soft, damp cloth and a pH-neutral cleaner. Wipe dry immediately.
• Never use ammonia, bleach, citrus cleaners, magic-eraser pads, or abrasive scrubbers.
• Wipe up spills — especially near the sink, dishwasher, and cooktop — immediately.
• Keep dishwasher and range hood vents pointed away from adjacent cabinet faces.
• Maintain indoor humidity between 30% and 55% year-round.

6. How to file a claim

1. Email connect@distinctkb.com with the subject line “Warranty claim — [your order number]”.
2. Include your order number, the SKU(s) affected, the delivery date, and a description of the issue.
3. Attach photos: one wide shot showing the cabinet in its installed context, and two close-ups of the defect.
4. We respond within two business days with a determination and, when approved, replacement or repair instructions.

7. Governing law

This limited warranty is governed by the laws of the State of Florida. Some states do not allow limitations on incidental or consequential damages, so the limitation above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.